This was the 2nd time I've had Chatham Comfort Controls fix a heater at one of my rental properties. Both times all staff was very nice. The first time, a technician came to the house and determined the problem. He was professional, efficient, friendly, and answered all my questions. Other workmen came and completed the required job. They were prompt and completed the job - after the job was done they explained all the work that was done. On this, the second time I needed them (issue non-related to the first service) I am very pleased with the service I've received. Please keep up the good work. Both times they were able to respond on the same day that I called. Thanks! I will be calling Chatham Comfort Controls on all of my maintenance needs from now on! One-stop shop for all my unit needs with excellent customer service and skill.
“Great Response, Great Job When I Needed It! During the coldest days so far this year (2015) I had multiple issues with my furnace and water heater that needed to be corrected right away. I called Chatham Comfort Controls (web search) and spoke to Jon who assured me that they could get a technician over to me within the hour to assess the situation and give me an estimate in minutes. As the young man promised, about a half hour later I got a phone call from the technician who was parked right outside my house and ready to get started. He assessed the situation thoroughly, told me what I needed done, gave me a great price, repaired my furnace and water heater, made sure everything was working properly and didn't charge me one cent for the complete inspection he performed. What a pleasant surprise. I recommend Chatham Comfort Controls to any and everyone who needs professional, courteous HVAC service. They're truly nice, down-to-earth folk who really know their business, and they get it right the first time, ”
"I wanted to take this opportunity to express my appreciation for a job well done on the installation of my new air conditioner and gas furnace. You and your men did an excellent job! I admit, I can be a difficult person to deal with when it comes to spending money and needing repairs to my home that I am not able to fix. These two are a really bad combination….I must say, even with all my questions, my bad mood, and constant interruptions, you maintained your professionalism and gave me the time and respect as the homeowner explaining everything I needed to know to be ok with this. You put my mind at ease and answered all my questions and still completed the job in a remarkable time frame. Very impressed! My family and I would like to say thank you for giving us comfort in our home!”
“I highly recommend Chatham Comfort Controls. Everyone I have dealt with was very friendly and knowledgeable. My furnace gave out in the below zero weather and they came fast to take care of it.”
“Great hours (24/7), it was really hot this summer, my husband came home from work in the middle of the night and the A/C was not cooling. He called and the emergency service was able to take his call and send someone out the next morning. Thank you so much, it’s a risk with my kids who have asthma and young, and with their rooms being upstairs, they couldn’t stand the heat for long. I highly recommend!”
“Awesome! Awesome! Awesome! My AC system would kick on, and then after about 10 minutes, would go off for hours, which made my whole family thrilled as we are going through the first real hot spell of the year. They only had a one day wait during a heat wave which shocked me. The tech showed up in the time window promised. Full disclosure I am not terribly savvy with this sort of thing. After inspecting my system, turns out it was a simple fix. Yes I felt lame, but was happy that they were honest and didn't screw me over. Believe me; he could have, as I know nothing about this sort of thing. I only got charged for him coming out. I highly recommend this company and will use them whenever needed. Integrity means a lot to me! Great work.”
“My tankless water heater died last night. I called Chatham Comfort Controls and they came out same day to look at the unit. It could not be repaired. “Jon” walked me through all of my options and ultimately I decided to install a new unit as I had had repeated problems with the existing unit. The installation of a new tankless unit took just a few hours. “Jon and Steve” was very good about explaining everything he was going to do and walking me through how to maintain the unit moving forward. He cleaned up everything, filled out the warranty card for me and was professional and kind. I would recommend Chatham Comfort Controls to anyone with water heater issues. “Jon" walking me through how the unit works and how to take care of it was a first after 3 service calls from other businesses the past 6 years. Trustworthy, professional and knowledgeable are the three words that best describe their business.”